Returns

The customer has a period of fifteen (15) days from the date of delivery to return the products to the seller. The customer has to take notice of following points:

  • The customer has to inform the seller through mail within three (3) days when sending back returns.
  • Cost for shipping returns are for the account of the buyer.
  • The returns have to be sent to the address of the seller.
  • The package must be sufficiently stamped, and include the customer’s name, address and bank details.
  • The returns are always shipped at risk of the purchaser, lost or damage goods for returned products are not the responsibility of the seller.
  • The product must be in the original packaging and returned unopened.
  • The product may not have been used.
  • Dirty products will not be accepted.

Products in sale, customized products, and specific items that are not included in the standard stock, cannot be returned.

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